Playbook
The 60-second response rule
Why first-touch latency is the single highest-correlated KPI to close rate, and how to get under 60s on every channel.
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For dealers, by dealers
What's actually working on Canadian dealership floors right now. Compliance, AI, pipeline tactics, lead-response math. No fluff, no "thought leadership."
Latest
Playbook
Why first-touch latency is the single highest-correlated KPI to close rate, and how to get under 60s on every channel.
Read · Coming soon
Compliance
What every Canadian dealership needs in writing before sending the next email blast or SMS campaign.
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Operations
The real metric that predicts whether a vehicle moves, and why most DMS dashboards bury it.
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AI
Our actual numbers from running Ayva on inbound calls. Wins, losses, and the exact escalation rules.
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Sales
Running credit early on internet leads converts at 3-5x the rate of saving it for the visit. Here's the script.
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Tooling
Data residency, RLS, and what compliance auditors actually ask about.
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Free tools
Score your dealership's lead handling 0-21. Tier-banded scoring with a personalized email report.
Plug in monthly call volume, get an honest cost estimate across Twilio, Deepgram, ElevenLabs, and Gemini.
The 12-item checklist Canadian dealers should run before their next email blast.
One short email when there's something actually worth your time. Real numbers from our lot, breakdowns of what worked or didn't, free tools as we ship them.
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